How the cookie crumbles...

Our FAQs

Illustration of wooden spoons

Blue Ribbon Cookie Concepts

Can I send gifts to multiple locations?


You will need to create a new order for shipping location as we are not set-up to receive multiple shipping locations under one order number.




Can I write a gift message?


Yes. There is a place to do this in your cart right above the checkout button!





Shipping Snib Bits

When will my order ship?


We ship Monday through Friday. All of our cookies are baked to order and your cookies will be baked on the day they are shipped! Orders received late in the day will be bakes and shipped the following business day. When possible, we will bake and ship the day of your order, if not, we will bake and ship on the next business day.

When you check out you get to decide how fast you would like your cookies to arrive.




How long does it take to ship to a college campus?


In our experience, packages often take a day or two longer than quoted on our website to get to your college student, so please plan accordingly.




Is there free delivery?


Yes, we are happy to offer free nationwide delivery on individual orders over $75.00.




Can I pick up if I am local?


Yes, and pick-ups are free. If you live in the MILWAUKEE, WISCONSIN AREA and would like to pick-up your order, please notify us and we will let you know when your order is ready for pick-up and waive your shipping fee. We usually need 24 hours to freshly bake your order. Please contact us if you need it sooner and we will try to accommodate!





Customer Service

Can I send gifts to multiple locations?


You will need to create a new order for shipping location as we are not set-up to receive multiple shipping locations under one order number.




Can I write a gift message?


Yes. There is a place to do this in your cart right above the checkout button!